FAQ

Frequently Asked Questions – Tausi Health Supplements

Welcome to the FAQ page for Tausi Health Supplements. Below, we address common questions about ordering, shipping, delivery, and our products. If you have further inquiries, please contact us at info@tausihealthsupplements.com or +254796538580.

    1. What products does Tausi Health Supplements offer? We provide a variety of high-quality health supplements, including vitamins, minerals, and herbal products designed to support your wellness goals. Browse our full range at https://tausihealthsupplements.com.
    2. How do I place an order?
    • Search for your desired product using the search bar or browse categories on the menu.
    • Select the product, choose the quantity, and add it to your cart.
    • Choose to continue shopping or proceed to checkout.
    • Enter your shipping details.
    • Review and confirm the items in your cart.
    • Select your preferred payment method.
    • Confirm your order. You’ll receive an email with your order number within minutes.
    1. Why should I create an account to place an order? Using an account simplifies reordering, tracks your order history, and allows you to create a wishlist for future purchases.
    2. What are the delivery times? Orders are typically shipped within 24 hours. Delivery times vary by location but generally take 1-3 days within Kenya. Contact us if your order is delayed.
    3. Where do you deliver? We deliver to all major towns across Kenya.
    4. What are the delivery costs?
    • Within Nairobi: Ksh 300
    • Major towns outside Nairobi: Ksh 400
    1. My items haven’t arrived yet. What should I do? Please contact us at info@tausihealthsupplements.com or call +254796538580, and we’ll assist you promptly.
    2. Can I return a product? Returns are accepted for damaged, defective, or incorrect products within 7 days of delivery. Contact us at info@tausihealthsupplements.com to initiate a return. Products must be unopened and in original packaging.
    3. Are your supplements safe? Our supplements are sourced from reputable manufacturers and meet quality standards. However, consult a healthcare professional before use, especially if you have medical conditions or are pregnant.
    4. How can I contact Tausi Health Supplements? Reach us via:
    • Email: info@tausihealthsupplements.com
    • Phone: +254 796 538 580
    • Website: https://tausihealthsupplements.com